ChangeNOW FAQ Guide

ChangeNOW FAQ Guide › Security › Is my personal data required for a swap?

Is my personal data required for a swap?

No.

Last updated: September 9, 2026 · Independent third-party guide
2017Operating since 2017
1,000+Coins & tokens supported
0%Commission on crypto swaps
No sign-upNo account or KYC by default
Non-custodialWallet-to-wallet transfers
24/7Support with exchange ID

No. For a standard crypto-to-crypto swap you are not asked for personal data at all — no name, no email, no ID. You only provide wallet addresses. This is a big privacy advantage over centralized exchanges. Only when KYC is triggered, or when you use fiat services, is personal information collected, and then it's handled according to the platform's privacy policy, which you can review on changenow.io.

Privacy-wise, a standard ChangeNOW crypto-to-crypto swap requires no name, no email, and no ID — you only provide wallet addresses. KYC is risk-based and can be requested for unusually large transactions, suspicious patterns, or regulated fiat services, but the default flow stays anonymous.

The security model is split: you protect your own wallet (seed, device, addresses), and ChangeNOW protects the routing layer with monitoring, rate locks, and automatic refund logic. There is no login and no account, which also means there is no account for an attacker to hijack.

Bottom line

No. For the full picture, see the complete ChangeNOW FAQ covering fees, KYC, limits, refunds, supported coins, and more.