ChangeNOW FAQ Guide

ChangeNOW FAQ Guide › Security › When does ChangeNOW ask for KYC?

When does ChangeNOW ask for KYC?

KYC is triggered on a case-by-case basis, typically for unusually large transactions, transactions that match certain risk patterns, or when interacting with regulated partner services (especially fiat purchases or payouts).

Last updated: September 9, 2026 · Independent third-party guide
2017Operating since 2017
1,000+Coins & tokens supported
0%Commission on crypto swaps
No sign-upNo account or KYC by default
Non-custodialWallet-to-wallet transfers
24/7Support with exchange ID

KYC is triggered on a case-by-case basis, typically for unusually large transactions, transactions that match certain risk patterns, or when interacting with regulated partner services (especially fiat purchases or payouts). If verification is required, you'll be notified during the swap flow or via email with instructions on what documents to provide. There is no fixed public threshold — the policy depends on amount, asset, source, and jurisdiction, and ChangeNOW's AML team has the final say.

Privacy-wise, a standard ChangeNOW crypto-to-crypto swap requires no name, no email, and no ID — you only provide wallet addresses. KYC is risk-based and can be requested for unusually large transactions, suspicious patterns, or regulated fiat services, but the default flow stays anonymous.

The security model is split: you protect your own wallet (seed, device, addresses), and ChangeNOW protects the routing layer with monitoring, rate locks, and automatic refund logic. There is no login and no account, which also means there is no account for an attacker to hijack.

Bottom line

KYC is triggered on a case-by-case basis, typically for unusually large transactions, transactions that match certain risk patterns, or when interacting with regulated partner services (especially fiat purchases or payouts). For the full picture, see the complete ChangeNOW FAQ covering fees, KYC, limits, refunds, supported coins, and more.