Has ChangeNOW ever been hacked?

There is no publicly reported major security breach of ChangeNOW's infrastructure since the service launched in 2017. The non-custodial architecture helps here: the platform does not hold user balances in a central wallet, so there is no "exchange wallet" for an attacker to drain. As with any online service, no guarantees are absolute — but the design and track record make ChangeNOW one of the more resilient instant swap services in the market.

Privacy-wise, a standard ChangeNOW crypto-to-crypto swap requires no name, no email, and no ID — you only provide wallet addresses. KYC is risk-based and can be requested for unusually large transactions, suspicious patterns, or regulated fiat services, but the default flow stays anonymous.

The security model is split: you protect your own wallet (seed, device, addresses), and ChangeNOW protects the routing layer with monitoring, rate locks, and automatic refund logic. There is no login and no account, which also means there is no account for an attacker to hijack.

Bottom line

There is no publicly reported major security breach of ChangeNOW's infrastructure since the service launched in 2017. For the full picture, see the complete ChangeNOW FAQ covering fees, KYC, limits, refunds, supported coins, and more.