How does ChangeNOW protect my funds during a swap?

During a swap your funds are in transit: sent to a routing wallet, converted through liquidity partners, and forwarded to your address. ChangeNOW mitigates risk with automatic refund logic (the change address), rate locks, and internal monitoring for suspicious activity. For large amounts it may add extra checks. The single most effective protection is on your side: always verify the receiving address, use the FixRate mode for large swaps, and start with a small test transaction when trying an unfamiliar pair.

Privacy-wise, a standard ChangeNOW crypto-to-crypto swap requires no name, no email, and no ID — you only provide wallet addresses. KYC is risk-based and can be requested for unusually large transactions, suspicious patterns, or regulated fiat services, but the default flow stays anonymous.

The security model is split: you protect your own wallet (seed, device, addresses), and ChangeNOW protects the routing layer with monitoring, rate locks, and automatic refund logic. There is no login and no account, which also means there is no account for an attacker to hijack.

Bottom line

During a swap your funds are in transit: sent to a routing wallet, converted through liquidity partners, and forwarded to your address. For the full picture, see the complete ChangeNOW FAQ covering fees, KYC, limits, refunds, supported coins, and more.